Organizational Control: Incident Response Assistance
| Control ID: IR-7 Incident Response Assistance | Family: Incident Response | Source: NIST 800-53r4 |
| Control: The organization provides an incident response support resource, integral to the organizational incident response capability that offers advice and assistance to users of the information system for the handling and reporting of security incidents. | ||
| Supplemental Guidance: Incident response support resources provided by organizations include, for example, help desks, assistance groups, and access to forensics services, when required. Related Controls: AT-2, IR-4, IR-6, IR-8, SA-9 |
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| Control Enhancements:
(1) Incident Response Assistance | Automation Support For Availability Of Information / Support The organization employs automated mechanisms to increase the availability of incident response-related information and support. Supplemental Guidance: Automated mechanisms can provide a push and/or pull capability for users to obtain incident response assistance. For example, individuals might have access to a website to query the assistance capability, or conversely, the assistance capability may have the ability to proactively send information to users (general distribution or targeted) as part of increasing understanding of current response capabilities and support. Related Controls: N/A |
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| References: N/A | ||
| Mechanisms:
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| Protocol Implementation Conformance Statements: N/A | ||