Vehicle --> Vehicle Service Center:
vehicle service request

Definition
Included In
Communication Solutions
Characteristics
Security

Definitions

vehicle service request (Information Flow): Request for a service reservation from a connected vehicle.

Vehicle (Source Physical Object): This 'Vehicle' physical object is used to model core capabilities that are common to more than one type of Vehicle. It provides the vehicle-based general sensory, processing, storage, and communications functions that support efficient, safe, and convenient travel. Many of these capabilities (e.g., see the Vehicle Safety service packages) apply to all vehicle types including personal vehicles, commercial vehicles, emergency vehicles, transit vehicles, and maintenance vehicles. From this perspective, the Vehicle includes the common interfaces and functions that apply to all motorized vehicles. The radio(s) supporting V2V and V2I communications are a key component of the Vehicle. Both one-way and two-way communications options support a spectrum of information services from basic broadcast to advanced personalized information services. Advanced sensors, processors, enhanced driver interfaces, and actuators complement the driver information services so that, in addition to making informed mode and route selections, the driver travels these routes in a safer and more consistent manner. This physical object supports all six levels of driving automation as defined in SAE J3016. Initial collision avoidance functions provide 'vigilant co-pilot' driver warning capabilities. More advanced functions assume limited control of the vehicle to maintain lane position and safe headways. In the most advanced implementations, this Physical Object supports full automation of all aspects of the driving task, aided by communications with other vehicles in the vicinity and in coordination with supporting infrastructure subsystems.

Vehicle Service Center (Destination Physical Object): 'Vehicle Service Center' represents vehicle service centers that collect vehicle diagnostic information from vehicles and provide service options for drivers of these vehicles. The physical object also includes centers operated by vehicle manufacturers that can coordinate with connected vehicles to obtain vehicle operating data and provide software or data updates to connected vehicles that they have manufactured.

Included In

This Triple is in the following Service Packages:

SU12: Vehicle Maintenance

This triple is associated with the following Functional Objects:

Vehicle System Executive

This Triple is described by the following Functional View Data Flows:

tvsc-vehicle_service_request

This Triple has the following triple relationships:

Relationship	Source	Destination	Flow
Request-Response	Vehicle Service Center	Vehicle	vehicle service response

Communication Solutions

(None-Data) - Secure Wireless Internet (EU) (32)
(None-Data) - Secure Wireless Internet (ITS) (32)

Solutions are sorted in ascending Gap Severity order. The Gap Severity is the parenthetical number at the end of the solution.

Selected Solution

(None-Data) - Secure Wireless Internet (ITS)

Solution Description

This solution is used within the U.S.. It combines standards associated with (None-Data) with those for I-M: Secure Wireless Internet (ITS). The (None-Data) standards include an unspecified set of standards at the upper layers. The I-M: Secure Wireless Internet (ITS) standards include lower-layer standards that support secure communications between two entities, either or both of which may be mobile devices, but they must be stationary or only moving within wireless range of a single wireless access point (e.g., a parked car). Security is based on X.509 or IEEE 1609.2 certificates. A non-mobile (if any) endpoint may connect to the service provider using any Internet connection method.

ITS Application Entity Development needed			Click gap icons for more info.
Mgmt Bundle: SNMPv3 MIB	Facilities Development needed	Security Secure Session Alternatives
	TransNet IP Alternatives Internet Transport Alternatives
	Access Wireless Internet Alternatives (NA)

Note that some layers might have alternatives, in which case all of the gap icons associated with every alternative may be shown on the diagram, but the solution severity calculations (and resulting ordering of solutions) includes only the issues associated with the default (i.e., best, least severe) alternative.

Characteristics

Characteristic	Value
Time Context	Recent
Spatial Context	National
Acknowledgement	True
Cardinality	Unicast
Initiator	Source
Authenticable	True
Encrypt	True

Interoperability	Description
National	This triple should be implemented consistently within the geopolitical region through which movement is essentially free (e.g., the United States, the European Union).

Security

Information Flow Security
	Confidentiality	Integrity	Availability
Rating	Moderate	High	Moderate
Basis	Vehicle OBE control, configuration and software/firmware update should all be protected from view. A hostile third party could use this information to reverse engineer control/configuration/update processes, and use that information in an attack across a broad swatch of vehicles, which would have severe effects to the connected vehicle environment.	Vehicle device control, configuration and update need to be correct or the Vehicle OBE may be misconfigured, which for some applications could have severe safety impacts.	Without the ability to locally diagnose, operate, update and configure the Vehicle OBE, the OBE is effectively out of control and would have to be taken out of service. Marked MODERATE and not HIGH however because a vehicle system is presumed to be able to operate without a connection to a backoffice service. For specific instances where this flow is used as part of a local, in-person configuration or maintenance service, would be HIGH.

Security Characteristics	Value
Authenticable	True
Encrypt	True

Vehicle --> Vehicle Service Center:vehicle service request