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SU12: Vehicle Maintenance

This service package identifies the interfaces and functionality that support vehicle maintenance, including maintenance of ITS equipment on board the vehicle. An interface with a Vehicle Service Center supports vehicle monitoring to support timely, effective maintenance. It also supports software configuration management and updates as part of maintenance of the software-based on-board systems. While this service package covers only maintenance of the Vehicle OBE, it is defined at the highest level of abstraction so that any center that is contemplating advanced maintenance concepts for its fleet vehicles can use this service package. Other service packages that provide maintenance support for fleet vehicles include CVO01, MC02, and PT06.

Relevant Regions: Australia, Canada, European Union, and United States

Enterprise
Functional
Physical
Goals and Objectives
Needs and Requirements
Sources
Security
Standards
System Requirements

Enterprise

Development Stage Roles and Relationships
(hide)

Source	Destination	Role/Relationship
Basic Vehicle Developer	Basic Vehicle	Develops (hide) An Enterprise creates the target Resource or Document. The Enterprise that engineers a traffic signal controller (ITS Roadway Equipment), or designs a vehicle (Basic Vehicle) or authors a technical standard will have the Develops role.
Basic Vehicle Developer	Vehicle Developer	Application Interface Specification (hide) The definition of an interface between two application components that operate on two distinct pieces of hardware. The Application Interface Specification is specific to the application in question.
Enforcement Center Developer	Enforcement Center	Develops (hide) An Enterprise creates the target Resource or Document. The Enterprise that engineers a traffic signal controller (ITS Roadway Equipment), or designs a vehicle (Basic Vehicle) or authors a technical standard will have the Develops role.
Enforcement Center Developer	Vehicle Developer	Application Interface Specification (hide) The definition of an interface between two application components that operate on two distinct pieces of hardware. The Application Interface Specification is specific to the application in question.
Service Monitor System Developer	Service Monitor System	Develops (hide) An Enterprise creates the target Resource or Document. The Enterprise that engineers a traffic signal controller (ITS Roadway Equipment), or designs a vehicle (Basic Vehicle) or authors a technical standard will have the Develops role.
Service Monitor System Developer	Vehicle Service Center Developer	Application Interface Specification (hide) The definition of an interface between two application components that operate on two distinct pieces of hardware. The Application Interface Specification is specific to the application in question.
Vehicle Developer	Enforcement Center Developer	Application Interface Specification (hide) The definition of an interface between two application components that operate on two distinct pieces of hardware. The Application Interface Specification is specific to the application in question.
Vehicle Developer	Service Monitor System Developer	Application Interface Specification (hide) The definition of an interface between two application components that operate on two distinct pieces of hardware. The Application Interface Specification is specific to the application in question.
Vehicle Developer	Vehicle	Develops (hide) An Enterprise creates the target Resource or Document. The Enterprise that engineers a traffic signal controller (ITS Roadway Equipment), or designs a vehicle (Basic Vehicle) or authors a technical standard will have the Develops role.
Vehicle Developer	Vehicle Service Center Developer	Application Interface Specification (hide) The definition of an interface between two application components that operate on two distinct pieces of hardware. The Application Interface Specification is specific to the application in question.
Vehicle Service Center Developer	Vehicle Developer	Application Interface Specification (hide) The definition of an interface between two application components that operate on two distinct pieces of hardware. The Application Interface Specification is specific to the application in question.
Vehicle Service Center Developer	Vehicle Service Center	Develops (hide) An Enterprise creates the target Resource or Document. The Enterprise that engineers a traffic signal controller (ITS Roadway Equipment), or designs a vehicle (Basic Vehicle) or authors a technical standard will have the Develops role.

Installation Stage Roles and Relationships
(hide)

Source	Destination	Role/Relationship
Basic Vehicle Installer	Basic Vehicle	Installs (hide) An Enterprise performs the initial delivery, integration and configuration of the target Resource. This might be a system integrator, a state DOT Enterprise performing its own installation, or a device supplier that performs on-site installation.
Basic Vehicle Owner	Basic Vehicle Installer	Installation Agreement (hide) An agreement whereupon one party installs a system on behalf of a second party.
Basic Vehicle Owner	Basic Vehicle Verifier	Verification Agreement (hide) An agreement for one party to verify that a system owned by the second party operates according to the system's design.
Enforcement Center Installer	Enforcement Center	Installs (hide) An Enterprise performs the initial delivery, integration and configuration of the target Resource. This might be a system integrator, a state DOT Enterprise performing its own installation, or a device supplier that performs on-site installation.
Enforcement Center Owner	Enforcement Center Installer	Installation Agreement (hide) An agreement whereupon one party installs a system on behalf of a second party.
Enforcement Center Owner	Enforcement Center Verifier	Verification Agreement (hide) An agreement for one party to verify that a system owned by the second party operates according to the system's design.
Service Monitor System Installer	Service Monitor System	Installs (hide) An Enterprise performs the initial delivery, integration and configuration of the target Resource. This might be a system integrator, a state DOT Enterprise performing its own installation, or a device supplier that performs on-site installation.
Service Monitor System Owner	Service Monitor System Installer	Installation Agreement (hide) An agreement whereupon one party installs a system on behalf of a second party.
Service Monitor System Owner	Service Monitor System Verifier	Verification Agreement (hide) An agreement for one party to verify that a system owned by the second party operates according to the system's design.
Vehicle Installer	Vehicle	Installs (hide) An Enterprise performs the initial delivery, integration and configuration of the target Resource. This might be a system integrator, a state DOT Enterprise performing its own installation, or a device supplier that performs on-site installation.
Vehicle Owner	Vehicle Installer	Installation Agreement (hide) An agreement whereupon one party installs a system on behalf of a second party.
Vehicle Owner	Vehicle Verifier	Verification Agreement (hide) An agreement for one party to verify that a system owned by the second party operates according to the system's design.
Vehicle Service Center Installer	Vehicle Service Center	Installs (hide) An Enterprise performs the initial delivery, integration and configuration of the target Resource. This might be a system integrator, a state DOT Enterprise performing its own installation, or a device supplier that performs on-site installation.
Vehicle Service Center Owner	Vehicle Service Center Installer	Installation Agreement (hide) An agreement whereupon one party installs a system on behalf of a second party.
Vehicle Service Center Owner	Vehicle Service Center Verifier	Verification Agreement (hide) An agreement for one party to verify that a system owned by the second party operates according to the system's design.

Operations and Maintenance Stage Roles and Relationships
(hide)

Source	Destination	Role/Relationship
Basic Vehicle Maintainer	Basic Vehicle	Maintains (hide) An Enterprise administers the hardware and software that comprise the target Resource. The entity that takes the 'maintains' role typically is delegated authority by the entity with the "Owns" or "Manages" roles, depending on the environment. The maintainer interacts with the target Resource so as to keep that Resource in the Operational state.
Basic Vehicle Manager	Basic Vehicle	Manages (hide) The Enterprise that is accountable for performing actions with a Resource, typically in support of one of the key operations-related roles (operates, installs, maintains). This authority is typically delegated by the Enterprise with the "Owns" role, and commonly accomplished by delegation to Human E-Objects with the "operates", "installs" or "maintains" roles, depending on the context.
Basic Vehicle Manager	Driver	System Usage Agreement (hide) An agreement granting operational use of a system to a Human with the operates role responsible for management of the system.
Basic Vehicle Owner	Basic Vehicle Maintainer	System Maintenance Agreement (hide) An agreement for one party to maintain the operational status of a system on behalf of the party with ownership control of the system.
Basic Vehicle Owner	Basic Vehicle Manager	Operations Agreement (hide) An agreement where one entity agrees to operate a device or application on behalf of another, device/application controlling entity.
Basic Vehicle Owner	Driver	Application Usage Agreement (hide) An agreement in which one entity that controls an application component's use gives the other entity the necessary tools and permission to operate that application or application component.
Basic Vehicle Owner	Driver	Vehicle Operating Agreement (hide) An agreement whereupon the controller of a vehicle grants another entity permission and rights to operate the vehicle.
Basic Vehicle Owner	Vehicle Maintainer	Maintenance Data Exchange Agreement (hide) An agreement that states one entity will provide data related to maintenance of an application component to the other entity.
Basic Vehicle Owner	Vehicle Owner	Expectation of Data Provision (hide) An expectation where one party believes another party will provide data on a regular and recurring basis, and that that data will be useful to the receiver in the context of the receiver's application. This thus includes some expectation of data fields, timeliness, quality, precision and similar qualities of data.
Basic Vehicle Owner	Vehicle User	Service Usage Agreement (hide) An agreement between the provider of a service and a user. Stipulates the terms and conditions of service usage.
Basic Vehicle Supplier	Basic Vehicle Owner	Warranty (hide) A guarantee or promise made by one entity to another, that provides assurance of the functionality and performance of a subsystem.
Driver	Basic Vehicle	Operates (hide) A Human that is accountable for performing actions with a Resource, typically in support of one of the key operations-related roles (operates, installs, maintains). This is the person at the console or behind the wheel.
Driver	Vehicle	Operates (hide) A Human that is accountable for performing actions with a Resource, typically in support of one of the key operations-related roles (operates, installs, maintains). This is the person at the console or behind the wheel.
Enforcement Center Maintainer	Enforcement Center	Maintains (hide) An Enterprise administers the hardware and software that comprise the target Resource. The entity that takes the 'maintains' role typically is delegated authority by the entity with the "Owns" or "Manages" roles, depending on the environment. The maintainer interacts with the target Resource so as to keep that Resource in the Operational state.
Enforcement Center Manager	Enforcement Center	Manages (hide) The Enterprise that is accountable for performing actions with a Resource, typically in support of one of the key operations-related roles (operates, installs, maintains). This authority is typically delegated by the Enterprise with the "Owns" role, and commonly accomplished by delegation to Human E-Objects with the "operates", "installs" or "maintains" roles, depending on the context.
Enforcement Center Owner	Driver	Application Usage Agreement (hide) An agreement in which one entity that controls an application component's use gives the other entity the necessary tools and permission to operate that application or application component.
Enforcement Center Owner	Enforcement Center Maintainer	System Maintenance Agreement (hide) An agreement for one party to maintain the operational status of a system on behalf of the party with ownership control of the system.
Enforcement Center Owner	Enforcement Center Manager	Operations Agreement (hide) An agreement where one entity agrees to operate a device or application on behalf of another, device/application controlling entity.
Enforcement Center Owner	Vehicle Maintainer	Maintenance Data Exchange Agreement (hide) An agreement that states one entity will provide data related to maintenance of an application component to the other entity.
Enforcement Center Owner	Vehicle Owner	Information Provision Agreement (hide) An agreement where one party agrees to provide information to another party. This is a unidirectional agreement.
Enforcement Center Owner	Vehicle User	Service Usage Agreement (hide) An agreement between the provider of a service and a user. Stipulates the terms and conditions of service usage.
Enforcement Center Supplier	Enforcement Center Owner	Warranty (hide) A guarantee or promise made by one entity to another, that provides assurance of the functionality and performance of a subsystem.
Service Monitor System Maintainer	Service Monitor System	Maintains (hide) An Enterprise administers the hardware and software that comprise the target Resource. The entity that takes the 'maintains' role typically is delegated authority by the entity with the "Owns" or "Manages" roles, depending on the environment. The maintainer interacts with the target Resource so as to keep that Resource in the Operational state.
Service Monitor System Manager	Service Monitor System	Manages (hide) The Enterprise that is accountable for performing actions with a Resource, typically in support of one of the key operations-related roles (operates, installs, maintains). This authority is typically delegated by the Enterprise with the "Owns" role, and commonly accomplished by delegation to Human E-Objects with the "operates", "installs" or "maintains" roles, depending on the context.
Service Monitor System Owner	Service Monitor System Maintainer	System Maintenance Agreement (hide) An agreement for one party to maintain the operational status of a system on behalf of the party with ownership control of the system.
Service Monitor System Owner	Service Monitor System Manager	Operations Agreement (hide) An agreement where one entity agrees to operate a device or application on behalf of another, device/application controlling entity.
Service Monitor System Owner	Vehicle Service Center Maintainer	Maintenance Data Exchange Agreement (hide) An agreement that states one entity will provide data related to maintenance of an application component to the other entity.
Service Monitor System Owner	Vehicle Service Center Owner	Information Provision Agreement (hide) An agreement where one party agrees to provide information to another party. This is a unidirectional agreement.
Service Monitor System Owner	Vehicle Service Center User	Service Usage Agreement (hide) An agreement between the provider of a service and a user. Stipulates the terms and conditions of service usage.
Service Monitor System Supplier	Service Monitor System Owner	Warranty (hide) A guarantee or promise made by one entity to another, that provides assurance of the functionality and performance of a subsystem.
Vehicle Maintainer	Vehicle	Maintains (hide) An Enterprise administers the hardware and software that comprise the target Resource. The entity that takes the 'maintains' role typically is delegated authority by the entity with the "Owns" or "Manages" roles, depending on the environment. The maintainer interacts with the target Resource so as to keep that Resource in the Operational state.
Vehicle Manager	Driver	System Usage Agreement (hide) An agreement granting operational use of a system to a Human with the operates role responsible for management of the system.
Vehicle Manager	Vehicle	Manages (hide) The Enterprise that is accountable for performing actions with a Resource, typically in support of one of the key operations-related roles (operates, installs, maintains). This authority is typically delegated by the Enterprise with the "Owns" role, and commonly accomplished by delegation to Human E-Objects with the "operates", "installs" or "maintains" roles, depending on the context.
Vehicle Owner	Enforcement Center Maintainer	Maintenance Data Exchange Agreement (hide) An agreement that states one entity will provide data related to maintenance of an application component to the other entity.
Vehicle Owner	Enforcement Center Owner	Expectation of Data Provision (hide) An expectation where one party believes another party will provide data on a regular and recurring basis, and that that data will be useful to the receiver in the context of the receiver's application. This thus includes some expectation of data fields, timeliness, quality, precision and similar qualities of data.
Vehicle Owner	Enforcement Center User	Service Usage Agreement (hide) An agreement between the provider of a service and a user. Stipulates the terms and conditions of service usage.
Vehicle Owner	Service Monitor System Maintainer	Maintenance Data Exchange Agreement (hide) An agreement that states one entity will provide data related to maintenance of an application component to the other entity.
Vehicle Owner	Service Monitor System Owner	Expectation of Data Provision (hide) An expectation where one party believes another party will provide data on a regular and recurring basis, and that that data will be useful to the receiver in the context of the receiver's application. This thus includes some expectation of data fields, timeliness, quality, precision and similar qualities of data.
Vehicle Owner	Service Monitor System User	Service Usage Agreement (hide) An agreement between the provider of a service and a user. Stipulates the terms and conditions of service usage.
Vehicle Owner	Vehicle Maintainer	System Maintenance Agreement (hide) An agreement for one party to maintain the operational status of a system on behalf of the party with ownership control of the system.
Vehicle Owner	Vehicle Manager	Operations Agreement (hide) An agreement where one entity agrees to operate a device or application on behalf of another, device/application controlling entity.
Vehicle Owner	Vehicle Service Center Maintainer	Maintenance Data Exchange Agreement (hide) An agreement that states one entity will provide data related to maintenance of an application component to the other entity.
Vehicle Owner	Vehicle Service Center Owner	Expectation of Data Provision (hide) An expectation where one party believes another party will provide data on a regular and recurring basis, and that that data will be useful to the receiver in the context of the receiver's application. This thus includes some expectation of data fields, timeliness, quality, precision and similar qualities of data.
Vehicle Owner	Vehicle Service Center User	Service Usage Agreement (hide) An agreement between the provider of a service and a user. Stipulates the terms and conditions of service usage.
Vehicle Service Center Maintainer	Vehicle Service Center	Maintains (hide) An Enterprise administers the hardware and software that comprise the target Resource. The entity that takes the 'maintains' role typically is delegated authority by the entity with the "Owns" or "Manages" roles, depending on the environment. The maintainer interacts with the target Resource so as to keep that Resource in the Operational state.
Vehicle Service Center Manager	Vehicle Service Center	Manages (hide) The Enterprise that is accountable for performing actions with a Resource, typically in support of one of the key operations-related roles (operates, installs, maintains). This authority is typically delegated by the Enterprise with the "Owns" role, and commonly accomplished by delegation to Human E-Objects with the "operates", "installs" or "maintains" roles, depending on the context.
Vehicle Service Center Owner	Driver	Application Usage Agreement (hide) An agreement in which one entity that controls an application component's use gives the other entity the necessary tools and permission to operate that application or application component.
Vehicle Service Center Owner	Vehicle Maintainer	Maintenance Data Exchange Agreement (hide) An agreement that states one entity will provide data related to maintenance of an application component to the other entity.
Vehicle Service Center Owner	Vehicle Owner	Information Provision Agreement (hide) An agreement where one party agrees to provide information to another party. This is a unidirectional agreement.
Vehicle Service Center Owner	Vehicle Service Center Maintainer	System Maintenance Agreement (hide) An agreement for one party to maintain the operational status of a system on behalf of the party with ownership control of the system.
Vehicle Service Center Owner	Vehicle Service Center Manager	Operations Agreement (hide) An agreement where one entity agrees to operate a device or application on behalf of another, device/application controlling entity.
Vehicle Service Center Owner	Vehicle User	Service Usage Agreement (hide) An agreement between the provider of a service and a user. Stipulates the terms and conditions of service usage.
Vehicle Service Center Supplier	Vehicle Service Center Owner	Warranty (hide) A guarantee or promise made by one entity to another, that provides assurance of the functionality and performance of a subsystem.
Vehicle Supplier	Vehicle Owner	Warranty (hide) A guarantee or promise made by one entity to another, that provides assurance of the functionality and performance of a subsystem.

Functional

This service package includes the following Functional View PSpecs:

Physical Object	Functional Object	PSpec Number	PSpec Name
Service Monitor System	SM Device Management	10.5.4	Provide Device Support Services Operator Interface
Service Monitor System	SM Device Management	10.5.5	Monitor System Activities
Vehicle	Vehicle System Executive	3.1.3	Process Vehicle On-board Data
	Vehicle System Executive	3.6.1	Manage Vehicle Onboard Systems
	Vehicle System Monitoring and Diagnostics	3.1.3	Process Vehicle On-board Data
	Vehicle System Monitoring and Diagnostics	3.6.2	Monitor Vehicle Onboard Diagnostics

Physical

The physical diagram can be viewed in SVG or PNG format and the current format is SVG.
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Display Legend in SVG or PNG

Includes Physical Objects:

Physical Object	Class	Description
Basic Vehicle	Vehicle	'Basic Vehicle' represents a complete operating vehicle. It includes the vehicle platform that interfaces with and hosts ITS electronics and all of the driver convenience and entertainment systems, and other non-ITS electronics on-board the vehicle. Interfaces represent both internal on-board interfaces between ITS equipment and other vehicle systems and other passive and active external interfaces or views of the vehicle that support vehicle/traffic monitoring and management. External interfaces may also represent equipment that is carried into the vehicle (e.g., a smartphone that is brought into the vehicle). Internal interfaces are often implemented through a vehicle databus, which is also included in this object. Note that 'Vehicle' represents the general functions and interfaces that are associated with personal automobiles as well as commercial vehicles, emergency vehicles, transit vehicles, and other specialized vehicles.
Driver	Vehicle	The 'Driver' represents the person that operates a vehicle on the roadway. Included are operators of private, transit, commercial, and emergency vehicles where the interactions are not particular to the type of vehicle (e.g., interactions supporting vehicle safety applications). The Driver originates driver requests and receives driver information that reflects the interactions which might be useful to all drivers, regardless of vehicle classification. Information and interactions which are unique to drivers of a specific vehicle type (e.g., fleet interactions with transit, commercial, or emergency vehicle drivers) are covered by separate objects.
Enforcement Center	Center	The 'Enforcement Center' represents the systems that receive reports of violations detected by various ITS facilities including individual vehicle emissions, lane violations, toll violations, CVO violations, etc.
Service Monitor System	Support	The 'Service Monitor System' represents one or more center-based systems that provide monitoring, management and control services necessary to other applications and/or devices operating within the Connected Vehicle Environment. These support services enable other applications to provide transportation services.
Vehicle	Vehicle	This 'Vehicle' physical object is used to model core capabilities that are common to more than one type of Vehicle. It provides the vehicle-based general sensory, processing, storage, and communications functions that support efficient, safe, and convenient travel. Many of these capabilities (e.g., see the Vehicle Safety service packages) apply to all vehicle types including personal vehicles, commercial vehicles, emergency vehicles, transit vehicles, and maintenance vehicles. From this perspective, the Vehicle includes the common interfaces and functions that apply to all motorized vehicles. The radio(s) supporting V2V and V2I communications are a key component of the Vehicle. Both one-way and two-way communications options support a spectrum of information services from basic broadcast to advanced personalized information services. Advanced sensors, processors, enhanced driver interfaces, and actuators complement the driver information services so that, in addition to making informed mode and route selections, the driver travels these routes in a safer and more consistent manner. This physical object supports all six levels of driving automation as defined in SAE J3016. Initial collision avoidance functions provide 'vigilant co-pilot' driver warning capabilities. More advanced functions assume limited control of the vehicle to maintain lane position and safe headways. In the most advanced implementations, this Physical Object supports full automation of all aspects of the driving task, aided by communications with other vehicles in the vicinity and in coordination with supporting infrastructure subsystems.
Vehicle Service Center	Center	'Vehicle Service Center' represents vehicle service centers that collect vehicle diagnostic information from vehicles and provide service options for drivers of these vehicles. The physical object also includes centers operated by vehicle manufacturers that can coordinate with connected vehicles to obtain vehicle operating data and provide software or data updates to connected vehicles that they have manufactured.

Includes Functional Objects:

Functional Object	Description	Physical Object
SM Device Management	'SM Device Management' provides the functions necessary to manage devices, including network management, operational status monitoring, and application performance monitoring.	Service Monitor System
Vehicle System Executive	'Vehicle System Executive' provides the operating system kernel and executive functions that manage the software configuration and operation and support computer resource management, security, and software installation and upgrade.	Vehicle
Vehicle System Monitoring and Diagnostics	'Vehicle System Monitoring and Diagnostics' includes on-board sensors and integrated self test software that monitors the condition of each of the vehicle systems and diagnostics that can be used to support vehicle maintenance. The status of the vehicle and ancillary equipment and diagnostic information is provided to the driver and service center.	Vehicle

Includes Information Flows:

Information Flow	Description
driver input	Driver input to the vehicle on-board equipment including configuration data, settings and preferences, interactive requests, and control commands.
driver updates	Information provided to the driver including visual displays, audible information and warnings, and haptic feedback. The updates inform the driver about current conditions, potential hazards, and the current status of vehicle on-board equipment.
host vehicle status	Information provided to the ITS on-board equipment from other systems on the vehicle platform. This includes the current status of the powertrain, steering, and braking systems, and status of other safety and convenience systems. In implementations where GPS is not integrated into the Vehicle On-Board Equipment, the host vehicle is also the source for data describing the vehicle's location in three dimensions (latitude, longitude, elevation) and accurate time that can be used for time synchronization across the ITS environment.
OBE fault data	OBE fault information that can be used to identify OBEs that require initialization, reconfiguration, repair or replacement. This flow identifies the device, the nature of the fault, and associated error codes and diagnostic data.
OBE status	Monitoring of OBE device status including current mode, operational status, and configuration settings. It includes device housekeeping/heartbeat monitoring and includes network information, the status of installed applications, and the configuration of managed devices.
request for service	Driver inputs that summon an emergency response, request a financial transaction, or initiate other services.
service record	Record of service performed that addresses an equipment or vehicle code violation
service request	Notification that service is required to address an equipment or vehicle code violation
vehicle commands	System-level control commands issued to vehicle equipment such as reset and remote diagnostics.
vehicle configuration settings	Control settings and parameters that are used to configure vehicle equipment.
vehicle diagnostic data	Information about the vehicle and its current operational status that supports vehicle performance monitoring, service, and repair. The flow identifies the vehicle and vehicle type and provides information about the vehicle's current operational status, the current performance of engine-related and other components, and notification of any identified malfunctions.
vehicle service information	Vehicle problem diagnosis information and available vehicle service options, along with information about how to make a service reservation.
vehicle service request	Request for a service reservation from a connected vehicle.
vehicle service response	Response to a request for service reservation.
vehicle software install/upgrade	This flow supports installation and update of software residing in vehicle on-board equipment. It supports download of the software installation files, including executable code and associated support files.

Goals and Objectives

Associated Planning Factors and Goals

Planning Factor	Goal
H. Emphasize the preservation of the existing transportation system;	Maintain infrastructure asset system

Associated Objective Categories

Objective Category
Preservation: Preserve Existing Infrastructure

Associated Objectives and Performance Measures

Objective	Performance Measure
Distressed pavement condition lane-miles not to exceed X percent of total state highway system	Distressed pavement condition lane miles
Enhance asset and resource management	Extended pavement life due to truck weight enforcement
Enhance asset and resource management	Number of assets tracked in real-time
Enhance asset and resource management	Percentage of fleet/equipment within lifecycle
Enhance asset and resource management	Percentage of geographic jurisdiction covered by agency electronic communications
Enhance asset and resource management	Percentage of maintenance activities completed in required time-frame
Enhance asset and resource management	Rate at which equipment is utilized
Enhance asset and resource management	Vehicle operating costs
Maintain pavement condition index (PCI) of X or greater for local streets and roads	Pavement condition index
Percentage of NHS bridges in Good condition to exceed X percent	Percentage of NHS bridges in Good condition
Percentage of NHS bridges in Poor condition not to exceed X percent	Percentage of NHS bridges in Poor condition
Percentage of pavements in Good condition to exceed X percent of the Interstate System	Percentage of pavements in Good condition (Interstate System)
Percentage of pavements in Good condition to exceed X percent of the non-Interstate NHS	Percentage of pavements in Good condition (non-Interstate NHS)
Percentage of pavements in Poor condition not to exceed X percent of the Interstate System	Percentage of pavements in Poor condition (Interstate System)
Percentage of pavements in Poor condition not to exceed X percent of the non-Interstate NHS	Percentage of pavements in Poor condition (non-Interstate NHS)
Reduce commercial vehicle size and weight violations	Number of size and weight violations

Since the mapping between objectives and service packages is not always straight-forward and often situation-dependent, these mappings should only be used as a starting point. Users should do their own analysis to identify the best service packages for their region.

Needs and Requirements

Need		Functional Object	Requirement
01	Vehicle service agencies need to be able to remotely diagnose maintenance issues within vehicle on board equipment.	SM Device Management	12	The service monitor system shall monitor the status of vehicle equipment.
		Vehicle System Monitoring and Diagnostics	01	The vehicle shall monitor on-board sensors to determine the operating conditions of on-board systems critical to safe and efficient operation of the vehicle.
			02	The vehicle shall be capable of performing diagnostic tests using on-board data to identify problems in vehicle system operation and to determine possible causes of the problems.
			03	The vehicle shall be capable of providing diagnostic information regarding on-board systems to the driver.
			04	The vehicle shall be capable of providing diagnostic information regarding on-board systems to remote service centers.
02	Vehicle service agencies need to be able to remotely perform maintenance actions to vehicle on board equipment such as configuration adjustments or software installation or upgrade.	SM Device Management	13	The service monitor system shall notify vehicle service centers of any faults detected in the operational status of vehicle equipment.
		Vehicle System Executive	01	The vehicle shall include software operating system kernel and executive functions that manage the overall device software configuration and operation and support configuration management, computer resource management, and govern software installation and upgrade.
			02	The vehicle shall allow a service center to remotely install or upgrade software in the vehicle.
			03	The vehicle shall provide the capability for a driver to update the configuration of software or hardware in the vehicle.

Related Sources

Document Name	Version	Publication Date
ITS User Services Document		1/1/2005

Security

In order to participate in this service package, each physical object should meet or exceed the following security levels.

Physical Object Security
Physical Object	Confidentiality	Integrity	Availability	Security Class
Basic Vehicle
Enforcement Center	Moderate	Moderate	Moderate	Class 2
Service Monitor System	Moderate	Moderate	Moderate	Class 2
Vehicle	Moderate	High	Moderate	Class 3
Vehicle Service Center	Moderate	High	Moderate	Class 3

In order to participate in this service package, each information flow triple should meet or exceed the following security levels.

Information Flow Security
Source	Destination	Information Flow	Confidentiality	Integrity	Availability
Source	Destination	Information Flow	Basis	Basis	Basis
Basic Vehicle	Vehicle	host vehicle status	Low	Moderate	High
Basic Vehicle	Vehicle	host vehicle status	Unlikely that this includes any information that could be used against the originator.	This can be MODERATE or HIGH, depending on the application: This is used later on to determine whether a vehicle is likely going to violate a red light or infringe a work zone. This needs to be correct in order for the application to work correctly.	Since this monitors the health and safety of the vehicle and that information is eventually reported to the driver, it should be available at all times as it directly affects vehicle and operator safety.
Driver	Vehicle	driver input	Moderate	High	High
Driver	Vehicle	driver input	Data included in this flow may include origin and destination information, which should be protected from other's viewing as it may compromise the driver's privacy.	Commands from from the driver to the vehicle must be correct or the vehicle may behave in an unpredictable and possibly unsafe manner	Commands must always be able to be given or the driver has no control.
Driver	Vehicle	request for service	Moderate	High	High
Driver	Vehicle	request for service	This request implies a declaration of intent, which if observed could provide leverage over the driver.	Commands from from the driver to the vehicle must be correct or the vehicle may behave in an unpredictable and possibly unsafe manner	Commands must always be able to be given or the driver has no control.
Enforcement Center	Vehicle	service request	Moderate	Moderate	Moderate
Enforcement Center	Vehicle	service request	Vehicle-specific and possibly PII.	Could inconvenience the vehicle owner/operator if this flow is incorrect, manipulated or unavailable.	Could inconvenience the vehicle owner/operator if this flow is incorrect, manipulated or unavailable.
Service Monitor System	Vehicle Service Center	OBE fault data	Moderate	Moderate	Moderate
Service Monitor System	Vehicle Service Center	OBE fault data	Device status information should not be viewable by third parties, as those with criminal intent may use this information toward their own ends.	If incorrect or changed, could lead to inappropriate maintenance activity, which has a significant cost in itself and contributes negatively to system operational status. Scope is small, but impact significant if this occurs with many instances.	A delay in reporting this may cause a delay in necessary maintenance. Considered higher availability requirement than the source flow (RSE status) because this information aggregates many instances of the source.
Vehicle	Driver	driver updates	Not Applicable	Moderate	Moderate
Vehicle	Driver	driver updates	This data is informing the driver about the safety of a nearby area. It should not contain anything sensitive, and does not matter if another person can observe it.	This is the information that is presented to the driver. If they receive incorrect information, they may act in an unsafe manner. However, there are other indicators that would alert them to any hazards, such as an oncoming vehicle or crossing safety lights.	If this information is not made available to the driver, then the system has not operated correctly.
Vehicle	Enforcement Center	service record	Moderate	Moderate	Moderate
Vehicle	Enforcement Center	service record	Vehicle-specific and possibly PII.	Could inconvenience the vehicle owner/operator if this flow is incorrect, manipulated or unavailable.	Could inconvenience the vehicle owner/operator if this flow is incorrect, manipulated or unavailable.
Vehicle	Service Monitor System	OBE status	Moderate	Moderate	Low
Vehicle	Service Monitor System	OBE status	Will include some sort of identifier for the OBE, which could be used in combination with the status and configuration data as a means of identifying the type of vehicle, or in areas of low penetration the actual vehicle.	Since this is used to monitor the health of the OBE, any corruption or modification of this information could lead to unnecessary maintenance activity, or delay necessary such activity. Impact will be limited to the OBEs who's flows were so affected.	Unlikely that this needs to be reported often.
Vehicle	Vehicle Service Center	vehicle diagnostic data	Moderate	High	Moderate
Vehicle	Vehicle Service Center	vehicle diagnostic data	Vehicle OBE control, configuration and software/firmware update should all be protected from view. A hostile third party could use this information to reverse engineer control/configuration/update processes, and use that information in an attack across a broad swatch of vehicles, which would have severe effects to the connected vehicle environment.	Vehicle device control, configuration and update need to be correct or the Vehicle OBE may be misconfigured, which for some applications could have severe safety impacts.	Without the ability to locally diagnose, operate, update and configure the Vehicle OBE, the OBE is effectively out of control and would have to be taken out of service. Marked MODERATE and not HIGH however because a vehicle system is presumed to be able to operate without a connection to a backoffice service. For specific instances where this flow is used as part of a local, in-person configuration or maintenance service, would be HIGH.
Vehicle	Vehicle Service Center	vehicle service request	Moderate	High	Moderate
Vehicle	Vehicle Service Center	vehicle service request	Vehicle OBE control, configuration and software/firmware update should all be protected from view. A hostile third party could use this information to reverse engineer control/configuration/update processes, and use that information in an attack across a broad swatch of vehicles, which would have severe effects to the connected vehicle environment.	Vehicle device control, configuration and update need to be correct or the Vehicle OBE may be misconfigured, which for some applications could have severe safety impacts.	Without the ability to locally diagnose, operate, update and configure the Vehicle OBE, the OBE is effectively out of control and would have to be taken out of service. Marked MODERATE and not HIGH however because a vehicle system is presumed to be able to operate without a connection to a backoffice service. For specific instances where this flow is used as part of a local, in-person configuration or maintenance service, would be HIGH.
Vehicle Service Center	Vehicle	vehicle commands	Moderate	High	Moderate
Vehicle Service Center	Vehicle	vehicle commands	Commands could be sensitive and should include authentication data, thus should be MODERATE.	Invalid or corrupted vehicle control commands could have a significant safety impact, depending on the level of isolation between the Vehicle OBE and vehicle control systems.	Without the ability to locally diagnose, operate, update and configure the Vehicle OBE, the OBE is effectively out of control and would have to be taken out of service. Marked MODERATE and not HIGH however because a vehicle system is presumed to be able to operate without a connection to a backoffice service. For specific instances where this flow is used as part of a local, in-person configuration or maintenance service, would be HIGH.
Vehicle Service Center	Vehicle	vehicle configuration settings	Moderate	High	Moderate
Vehicle Service Center	Vehicle	vehicle configuration settings	Vehicle OBE control, configuration and software/firmware update should all be protected from view. A hostile third party could use this information to reverse engineer control/configuration/update processes, and use that information in an attack across a broad swatch of vehicles, which would have severe effects to the connected vehicle environment.	Vehicle device control, configuration and update need to be correct or the Vehicle OBE may be misconfigured, which for some applications could have severe safety impacts.	Without the ability to locally diagnose, operate, update and configure the Vehicle OBE, the OBE is effectively out of control and would have to be taken out of service. Marked MODERATE and not HIGH however because a vehicle system is presumed to be able to operate without a connection to a backoffice service. For specific instances where this flow is used as part of a local, in-person configuration or maintenance service, would be HIGH.
Vehicle Service Center	Vehicle	vehicle service information	Moderate	High	Moderate
Vehicle Service Center	Vehicle	vehicle service information	Vehicle OBE control, configuration and software/firmware update should all be protected from view. A hostile third party could use this information to reverse engineer control/configuration/update processes, and use that information in an attack across a broad swatch of vehicles, which would have severe effects to the connected vehicle environment.	Vehicle device control, configuration and update need to be correct or the Vehicle OBE may be misconfigured, which for some applications could have severe safety impacts.	Without the ability to locally diagnose, operate, update and configure the Vehicle OBE, the OBE is effectively out of control and would have to be taken out of service. Marked MODERATE and not HIGH however because a vehicle system is presumed to be able to operate without a connection to a backoffice service. For specific instances where this flow is used as part of a local, in-person configuration or maintenance service, would be HIGH.
Vehicle Service Center	Vehicle	vehicle service response	Moderate	High	Moderate
Vehicle Service Center	Vehicle	vehicle service response	Vehicle OBE control, configuration and software/firmware update should all be protected from view. A hostile third party could use this information to reverse engineer control/configuration/update processes, and use that information in an attack across a broad swatch of vehicles, which would have severe effects to the connected vehicle environment.	Vehicle device control, configuration and update need to be correct or the Vehicle OBE may be misconfigured, which for some applications could have severe safety impacts.	Without the ability to locally diagnose, operate, update and configure the Vehicle OBE, the OBE is effectively out of control and would have to be taken out of service. Marked MODERATE and not HIGH however because a vehicle system is presumed to be able to operate without a connection to a backoffice service. For specific instances where this flow is used as part of a local, in-person configuration or maintenance service, would be HIGH.
Vehicle Service Center	Vehicle	vehicle software install/upgrade	Low	High	Moderate
Vehicle Service Center	Vehicle	vehicle software install/upgrade	Equipment software could be sensitive, however this flow is local, meaning the Field Support Equipment is proximate to the TSE. Thus the risk of interception should be low. There may also be constraints on this flow that require this information to be transmitted in the clear. If it includes any authentication data however, this should be MODERATE.	Software updates to the Vehicle OBE must be authenticated as having come from a source entitled to provide that software, or roadway equipment may be comprimised. Similarly, such software must be guaranteed to being the intent of the originator; not manipulated midstream or corrupted, or the OBE may be mis-configured or compromised.	Without the ability to locally diagnose, operate, update and configure the Vehicle OBE, the OBE is effectively out of control and would have to be taken out of service. Marked MODERATE and not HIGH however because a vehicle system is presumed to be able to operate without a connection to a backoffice service. For specific instances where this flow is used as part of a local, in-person configuration or maintenance service, would be HIGH.

Standards

Currently, there are no standards associated with the physical objects in this service package. For standards related to interfaces, see the specific information flow triple pages.

System Requirements

System Requirement		Need
001	The system shall monitor the status of vehicle equipment.	01	Vehicle service agencies need to be able to remotely diagnose maintenance issues within vehicle on board equipment.
002	The system shall notify vehicle service centers of any faults detected in the operational status of vehicle equipment.	02	Vehicle service agencies need to be able to remotely perform maintenance actions to vehicle on board equipment such as configuration adjustments or software installation or upgrade.
003	The system shall include software operating system kernel and executive functions that manage the overall device software configuration and operation and support configuration management, computer resource management, and govern software installation and	02	Vehicle service agencies need to be able to remotely perform maintenance actions to vehicle on board equipment such as configuration adjustments or software installation or upgrade.
004	The system shall allow a service center to remotely install or upgrade software in the vehicle.	02	Vehicle service agencies need to be able to remotely perform maintenance actions to vehicle on board equipment such as configuration adjustments or software installation or upgrade.
005	The system shall provide the capability for a driver to update the configuration of software or hardware in the vehicle.	02	Vehicle service agencies need to be able to remotely perform maintenance actions to vehicle on board equipment such as configuration adjustments or software installation or upgrade.
006	The system shall monitor on-board sensors to determine the operating conditions of on-board systems critical to safe and efficient operation of the vehicle.	01	Vehicle service agencies need to be able to remotely diagnose maintenance issues within vehicle on board equipment.
007	The system shall perform diagnostic tests using on-board data to identify problems in vehicle system operation and to determine possible causes of the problems.	01	Vehicle service agencies need to be able to remotely diagnose maintenance issues within vehicle on board equipment.
008	The system shall provide diagnostic information regarding on-board systems to the driver.	01	Vehicle service agencies need to be able to remotely diagnose maintenance issues within vehicle on board equipment.
009	The system shall provide diagnostic information regarding on-board systems to remote service centers.	01	Vehicle service agencies need to be able to remotely diagnose maintenance issues within vehicle on board equipment.