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SU13: Personnel Device Maintenance

This service package supports maintenance of ITS personnel devices. Like other device maintenance service packages, this SP is drawn at a high level of abstraction to cover the basic interfaces and functionality associated with maintaining personnel devices. The focus here is on devices that are used by transportation professionals. The maintenance of smart phones, tablets, laptops, and other general purpose devices that are used by travelers is coordinated between the travelers and the providers of the devices and communications services, which is beyond the scope of the architecture.

Relevant Regions: Australia, Canada, European Union, and United States

Enterprise
Functional
Physical
Goals and Objectives
Needs and Requirements
Sources
Security
Standards
System Requirements

Enterprise

Development Stage Roles and Relationships
(hide)

Source	Destination	Role/Relationship
Center Developer	Center	Develops (hide) An Enterprise creates the target Resource or Document. The Enterprise that engineers a traffic signal controller (ITS Roadway Equipment), or designs a vehicle (Basic Vehicle) or authors a technical standard will have the Develops role.
Center Developer	Personnel Device Developer	Application Interface Specification (hide) The definition of an interface between two application components that operate on two distinct pieces of hardware. The Application Interface Specification is specific to the application in question.
Personnel Device Developer	Center Developer	Application Interface Specification (hide) The definition of an interface between two application components that operate on two distinct pieces of hardware. The Application Interface Specification is specific to the application in question.
Personnel Device Developer	Personnel Device	Develops (hide) An Enterprise creates the target Resource or Document. The Enterprise that engineers a traffic signal controller (ITS Roadway Equipment), or designs a vehicle (Basic Vehicle) or authors a technical standard will have the Develops role.
Personnel Device Developer	Service Monitor System Developer	Application Interface Specification (hide) The definition of an interface between two application components that operate on two distinct pieces of hardware. The Application Interface Specification is specific to the application in question.
Service Monitor System Developer	Center Developer	Application Interface Specification (hide) The definition of an interface between two application components that operate on two distinct pieces of hardware. The Application Interface Specification is specific to the application in question.
Service Monitor System Developer	Service Monitor System	Develops (hide) An Enterprise creates the target Resource or Document. The Enterprise that engineers a traffic signal controller (ITS Roadway Equipment), or designs a vehicle (Basic Vehicle) or authors a technical standard will have the Develops role.

Installation Stage Roles and Relationships
(hide)

Source	Destination	Role/Relationship
Center Installer	Center	Installs (hide) An Enterprise performs the initial delivery, integration and configuration of the target Resource. This might be a system integrator, a state DOT Enterprise performing its own installation, or a device supplier that performs on-site installation.
Center Owner	Center Installer	Installation Agreement (hide) An agreement whereupon one party installs a system on behalf of a second party.
Center Owner	Center Verifier	Verification Agreement (hide) An agreement for one party to verify that a system owned by the second party operates according to the system's design.
Personnel Device Installer	Personnel Device	Installs (hide) An Enterprise performs the initial delivery, integration and configuration of the target Resource. This might be a system integrator, a state DOT Enterprise performing its own installation, or a device supplier that performs on-site installation.
Personnel Device Owner	Personnel Device Installer	Installation Agreement (hide) An agreement whereupon one party installs a system on behalf of a second party.
Personnel Device Owner	Personnel Device Verifier	Verification Agreement (hide) An agreement for one party to verify that a system owned by the second party operates according to the system's design.
Service Monitor System Installer	Service Monitor System	Installs (hide) An Enterprise performs the initial delivery, integration and configuration of the target Resource. This might be a system integrator, a state DOT Enterprise performing its own installation, or a device supplier that performs on-site installation.
Service Monitor System Owner	Service Monitor System Installer	Installation Agreement (hide) An agreement whereupon one party installs a system on behalf of a second party.
Service Monitor System Owner	Service Monitor System Verifier	Verification Agreement (hide) An agreement for one party to verify that a system owned by the second party operates according to the system's design.

Operations and Maintenance Stage Roles and Relationships
(hide)

Source	Destination	Role/Relationship
Center Maintainer	Center	Maintains (hide) An Enterprise administers the hardware and software that comprise the target Resource. The entity that takes the 'maintains' role typically is delegated authority by the entity with the "Owns" or "Manages" roles, depending on the environment. The maintainer interacts with the target Resource so as to keep that Resource in the Operational state.
Center Manager	Center	Manages (hide) The Enterprise that is accountable for performing actions with a Resource, typically in support of one of the key operations-related roles (operates, installs, maintains). This authority is typically delegated by the Enterprise with the "Owns" role, and commonly accomplished by delegation to Human E-Objects with the "operates", "installs" or "maintains" roles, depending on the context.
Center Manager	Center Personnel	System Usage Agreement (hide) An agreement granting operational use of a system to a Human with the operates role responsible for management of the system.
Center Owner	Center Maintainer	System Maintenance Agreement (hide) An agreement for one party to maintain the operational status of a system on behalf of the party with ownership control of the system.
Center Owner	Center Manager	Operations Agreement (hide) An agreement where one entity agrees to operate a device or application on behalf of another, device/application controlling entity.
Center Owner	Maint and Constr Field Personnel	Application Usage Agreement (hide) An agreement in which one entity that controls an application component's use gives the other entity the necessary tools and permission to operate that application or application component.
Center Owner	Personnel Device Maintainer	Maintenance Data Exchange Agreement (hide) An agreement that states one entity will provide data related to maintenance of an application component to the other entity.
Center Owner	Personnel Device Owner	Information Provision Agreement (hide) An agreement where one party agrees to provide information to another party. This is a unidirectional agreement.
Center Owner	Personnel Device User	Service Usage Agreement (hide) An agreement between the provider of a service and a user. Stipulates the terms and conditions of service usage.
Center Personnel	Center	Operates (hide) A Human that is accountable for performing actions with a Resource, typically in support of one of the key operations-related roles (operates, installs, maintains). This is the person at the console or behind the wheel.
Center Supplier	Center Owner	Warranty (hide) A guarantee or promise made by one entity to another, that provides assurance of the functionality and performance of a subsystem.
Maint and Constr Field Personnel	Personnel Device	Operates (hide) A Human that is accountable for performing actions with a Resource, typically in support of one of the key operations-related roles (operates, installs, maintains). This is the person at the console or behind the wheel.
Personnel Device Maintainer	Personnel Device	Maintains (hide) An Enterprise administers the hardware and software that comprise the target Resource. The entity that takes the 'maintains' role typically is delegated authority by the entity with the "Owns" or "Manages" roles, depending on the environment. The maintainer interacts with the target Resource so as to keep that Resource in the Operational state.
Personnel Device Manager	Maint and Constr Field Personnel	System Usage Agreement (hide) An agreement granting operational use of a system to a Human with the operates role responsible for management of the system.
Personnel Device Manager	Personnel Device	Manages (hide) The Enterprise that is accountable for performing actions with a Resource, typically in support of one of the key operations-related roles (operates, installs, maintains). This authority is typically delegated by the Enterprise with the "Owns" role, and commonly accomplished by delegation to Human E-Objects with the "operates", "installs" or "maintains" roles, depending on the context.
Personnel Device Owner	Center Maintainer	Maintenance Data Exchange Agreement (hide) An agreement that states one entity will provide data related to maintenance of an application component to the other entity.
Personnel Device Owner	Center Owner	Information Provision and Action Agreement (hide) An agreement where one party agrees to provide information to another party. This is a unidirectional agreement. This also includes a specification for action that shall, should or may be taken by one party in response to this information.
Personnel Device Owner	Center Personnel	Application Usage Agreement (hide) An agreement in which one entity that controls an application component's use gives the other entity the necessary tools and permission to operate that application or application component.
Personnel Device Owner	Center User	Service Usage Agreement (hide) An agreement between the provider of a service and a user. Stipulates the terms and conditions of service usage.
Personnel Device Owner	Personnel Device Maintainer	System Maintenance Agreement (hide) An agreement for one party to maintain the operational status of a system on behalf of the party with ownership control of the system.
Personnel Device Owner	Personnel Device Manager	Operations Agreement (hide) An agreement where one entity agrees to operate a device or application on behalf of another, device/application controlling entity.
Personnel Device Owner	Service Monitor System Maintainer	Maintenance Data Exchange Agreement (hide) An agreement that states one entity will provide data related to maintenance of an application component to the other entity.
Personnel Device Owner	Service Monitor System Owner	Information Provision and Action Agreement (hide) An agreement where one party agrees to provide information to another party. This is a unidirectional agreement. This also includes a specification for action that shall, should or may be taken by one party in response to this information.
Personnel Device Owner	Service Monitor System User	Service Usage Agreement (hide) An agreement between the provider of a service and a user. Stipulates the terms and conditions of service usage.
Personnel Device Supplier	Personnel Device Owner	Warranty (hide) A guarantee or promise made by one entity to another, that provides assurance of the functionality and performance of a subsystem.
Service Monitor System Maintainer	Service Monitor System	Maintains (hide) An Enterprise administers the hardware and software that comprise the target Resource. The entity that takes the 'maintains' role typically is delegated authority by the entity with the "Owns" or "Manages" roles, depending on the environment. The maintainer interacts with the target Resource so as to keep that Resource in the Operational state.
Service Monitor System Manager	Service Monitor System	Manages (hide) The Enterprise that is accountable for performing actions with a Resource, typically in support of one of the key operations-related roles (operates, installs, maintains). This authority is typically delegated by the Enterprise with the "Owns" role, and commonly accomplished by delegation to Human E-Objects with the "operates", "installs" or "maintains" roles, depending on the context.
Service Monitor System Owner	Center Maintainer	Maintenance Data Exchange Agreement (hide) An agreement that states one entity will provide data related to maintenance of an application component to the other entity.
Service Monitor System Owner	Center Owner	Information Provision Agreement (hide) An agreement where one party agrees to provide information to another party. This is a unidirectional agreement.
Service Monitor System Owner	Center Personnel	Application Usage Agreement (hide) An agreement in which one entity that controls an application component's use gives the other entity the necessary tools and permission to operate that application or application component.
Service Monitor System Owner	Center User	Service Usage Agreement (hide) An agreement between the provider of a service and a user. Stipulates the terms and conditions of service usage.
Service Monitor System Owner	Service Monitor System Maintainer	System Maintenance Agreement (hide) An agreement for one party to maintain the operational status of a system on behalf of the party with ownership control of the system.
Service Monitor System Owner	Service Monitor System Manager	Operations Agreement (hide) An agreement where one entity agrees to operate a device or application on behalf of another, device/application controlling entity.
Service Monitor System Supplier	Service Monitor System Owner	Warranty (hide) A guarantee or promise made by one entity to another, that provides assurance of the functionality and performance of a subsystem.

Functional

This service package includes the following Functional View PSpecs:

Physical Object	Functional Object	PSpec Number	PSpec Name
Center	Center Personal Information Device Management	10.5.1.3	Provide Center System Maintenance Operator Interface
Center	Center Personal Information Device Management	10.5.1.4	Manage Personal Device Applications
Personnel Device	Personnel Device System Executive	10.5.6.1	Manage Personnel Device Systems Configuration
	Personnel Device System Executive	10.5.6.4	Process Personnel Device Interface
	Personnel Device System Monitoring and Diagnostics	10.5.6.2	Monitor Personnel Device Diagnostics
	Personnel Device System Monitoring and Diagnostics	10.5.6.4	Process Personnel Device Interface
Service Monitor System	SM Device Management	10.5.4	Provide Device Support Services Operator Interface
Service Monitor System	SM Device Management	10.5.5	Monitor System Activities

Physical

The physical diagram can be viewed in SVG or PNG format and the current format is SVG.
SVG Diagram
PNG Diagram

Display Legend in SVG or PNG

Includes Physical Objects:

Physical Object	Class	Description
Center	Center	This general physical object is used to model core capabilities that are common to any center.
Center Personnel	Center	'Center Personnel' represent system operators and other personnel that work within a transportation center. This interface supports modeling of general human interactions that are common to any center.
Maint and Constr Field Personnel	Field	Represents the people that perform maintenance and construction field activities including vehicle and equipment operators, field supervisory personnel, field crews, and work zone safety personnel. Information flowing from the Maintenance and Construction Field Personnel will include those system inputs specific to maintenance and construction operations, such as information regarding work zone status, or the status of maintenance actions. The field personnel are also monitored within the work zone to enhance work zone safety. Information provided to Maintenance and Construction Field Personnel includes dispatch requests, maintenance and construction actions to be performed, and work zone safety warnings.
Personnel Device	Personal	'Personnel Device' represents devices used by emergency personnel or maintenance and construction personnel in the field. In the case of emergency personnel, the devices would include body cameras or smartphones (and their peripherals) that can be used by emergency personnel to provide images or video as well as send or receive data regarding the incident. The devices could also be used for incident scene safety messages to the personnel. In the case of maintenance and construction field personnel, the devices could be cellular phones or specialized safety devices that would be used for work zone safety messages to the personnel.
Service Monitor System	Support	The 'Service Monitor System' represents one or more center-based systems that provide monitoring, management and control services necessary to other applications and/or devices operating within the Connected Vehicle Environment. These support services enable other applications to provide transportation services.

Includes Functional Objects:

Functional Object	Description	Physical Object
Center Personal Information Device Management	'Center Personal Information Device Management' is the back office application that supports monitoring and maintenance of Personal Information Devices. Most Personal Information Device management is the province of device manufacturers, service providers, and their clients, which is beyond the scope of an ITS architecture. For roadside safety applications, particularly those that are operated by field personnel working on or close to the right of way, the operating center may manage the devices and the hosted safety applications. For these devices and applications, this functional object monitors the performance and configuration of the devices and installed applications, and the communications links.	Center
Personnel Device System Executive	'Personnel Device System Executive' provides the operating system kernel and executive functions that manage the hardware and software configuration and settings, manages installed applications, and manages device resources. It provides device security and governs software installation and upgrade.	Personnel Device
Personnel Device System Monitoring and Diagnostics	'Personnel Device Monitoring and Diagnostics' includes background self-tests, diagnostic software, and other hardware and software that monitors the operating condition of a personnel device. The status of the device and diagnostic information is provided to the user and the associated center.	Personnel Device
SM Device Management	'SM Device Management' provides the functions necessary to manage devices, including network management, operational status monitoring, and application performance monitoring.	Service Monitor System

Includes Information Flows:

Information Flow	Description
center operator data	Data presented to a center operator. This flow represents general status output and other data that broadly applies to transportation centers.
center operator input	Input from a center operator. This flow represents operator input that broadly applies to transportation centers.
personnel device commands	System-level control commands issued to personnel devices such as reset and remote diagnostics.
personnel device configuration settings	Control settings and parameters that are used to configure personnel devices that are used by transportation professionals.
personnel device fault data	Personnel device fault information that can be used to identify personnel devices that require initialization, reconfiguration, repair or replacement. This flow identifies the device, the nature of the fault, and associated error codes and diagnostic data.
personnel device software install/upgrade	This flow supports installation and update of software residing in Personnel Devices. It supports download of the software installation files, including executable code and associated support files.
personnel device status	Monitoring of Personnel Device status including current mode, operational status, and configuration settings. It includes device housekeeping/heartbeat monitoring and includes network information, the status of installed applications, and the configuration of managed devices.
personnel input	Field personnel input to a Personnel Device. This flow may provide input to applications operating on the Personnel Devices. This flow also establishes the settings that tailor each application to suit the user's needs.
personnel updates	Alerts and warnings provided to emergency personnel or work crew members. This includes visual, audio, and haptic outputs that may be customized to support individual needs.

Goals and Objectives

Associated Planning Factors and Goals

Planning Factor	Goal
H. Emphasize the preservation of the existing transportation system;	Maintain infrastructure asset system

Associated Objective Categories

Objective Category
Preservation: Preserve Existing Infrastructure

Associated Objectives and Performance Measures

Objective	Performance Measure
Distressed pavement condition lane-miles not to exceed X percent of total state highway system	Distressed pavement condition lane miles
Enhance asset and resource management	Extended pavement life due to truck weight enforcement
Enhance asset and resource management	Number of assets tracked in real-time
Enhance asset and resource management	Percentage of fleet/equipment within lifecycle
Enhance asset and resource management	Percentage of geographic jurisdiction covered by agency electronic communications
Enhance asset and resource management	Percentage of maintenance activities completed in required time-frame
Enhance asset and resource management	Rate at which equipment is utilized
Enhance asset and resource management	Vehicle operating costs
Maintain pavement condition index (PCI) of X or greater for local streets and roads	Pavement condition index
Percentage of NHS bridges in Good condition to exceed X percent	Percentage of NHS bridges in Good condition
Percentage of NHS bridges in Poor condition not to exceed X percent	Percentage of NHS bridges in Poor condition
Percentage of pavements in Good condition to exceed X percent of the Interstate System	Percentage of pavements in Good condition (Interstate System)
Percentage of pavements in Good condition to exceed X percent of the non-Interstate NHS	Percentage of pavements in Good condition (non-Interstate NHS)
Percentage of pavements in Poor condition not to exceed X percent of the Interstate System	Percentage of pavements in Poor condition (Interstate System)
Percentage of pavements in Poor condition not to exceed X percent of the non-Interstate NHS	Percentage of pavements in Poor condition (non-Interstate NHS)
Reduce commercial vehicle size and weight violations	Number of size and weight violations

Since the mapping between objectives and service packages is not always straight-forward and often situation-dependent, these mappings should only be used as a starting point. Users should do their own analysis to identify the best service packages for their region.

Needs and Requirements

Need		Functional Object	Requirement
01	Transportation agencies need to be able to monitor the status of applications running on personal devices and support the installation, reconfiguration, or upgrade of the applications.	Center Personal Information Device Management	01	The center shall collect the status and fault data from personal information equipment running applications managed by the center.
			02	The center shall be capable of monitoring the performance and configuration of personal information equipment.
			03	The center shall provide control commands and configuration updates for personal information devices running applications managed by the center.
		Personnel Device System Executive	01	The personal device shall include software operating system kernel and executive functions that manage the overall device software configuration and operation and support configuration management, resource management, and govern software installation and upgrade.
			02	The personal device shall allow a center to remotely install or upgrade safety related software in the device.
			03	The personal device shall provide the capability for a traveler to update the configuration of safety related software in the device.
		Personnel Device System Monitoring and Diagnostics	01	The personal traveler interface shall monitor its operating conditions in order to determine if any operational problems are occurring.
			02	The personal device shall perform diagnostic tests in order to determine operational issues being experienced by the device.
			03	The personal device shall provide the status data and diagnostic information to the traveler.
			04	The personal device shall provide the status data and diagnostic information to remote centers.
		SM Device Management	14	The service monitor system shall monitor the status of personal devices.
		SM Device Management	15	The service monitor system shall notify personal device monitoring transportation centers of any faults detected in the operational status of personal devices.

Related Sources

Document Name	Version	Publication Date
ITS User Services Document		1/1/2005

Security

In order to participate in this service package, each physical object should meet or exceed the following security levels.

Physical Object Security
Physical Object	Confidentiality	Integrity	Availability	Security Class
Center	High	High	Moderate	Class 4
Personnel Device	High	High	Moderate	Class 4
Service Monitor System	Moderate	Moderate	Moderate	Class 2

In order to participate in this service package, each information flow triple should meet or exceed the following security levels.

Information Flow Security
Source	Destination	Information Flow	Confidentiality	Integrity	Availability
Source	Destination	Information Flow	Basis	Basis	Basis
Center	Center Personnel	center operator data	High	High	High
Center	Center Personnel	center operator data	Direct interactions between personnel and systems in a backoffice environment are effectively protected by physical means, so long as the interaction is in a dedicated facility. If this interaction is virtual (i.e. ,the center is not directly in front of the Center Personnel, like in a cloud-based system) then the user's input requires some degree of obfuscation depending on sensitivity of information. Given that this could include information about compromised or ineffectual systems, including security systems, the potential for damage is high. Thus, HIGH.	Backoffice operations flows should generally be correct and available as these are the primary interface between operators and system.	Backoffice operations flows should generally be correct and available as these are the primary interface between operators and system.
Center	Personnel Device	personnel device commands	Moderate	Moderate	Moderate
Center	Personnel Device	personnel device commands	Commands could be sensitive and should include authentication data, thus should be MODERATE.	Commands to PIDs must be authenticated as having come from a source entitled to issue that command, or roadway equipment may be comprimised. Similarly, commands and configuration must be guaranteed to be correct; not manipulated midstream or corrupted, or the PID may be mis-configured or compromised.	The ability to remotely diagnose and configure devices is inherent to their successful operation. If this link is down it either suggests or will prompt field maintenance activity, which has a non-trivial cost and resource impact.
Center	Personnel Device	personnel device configuration settings	Moderate	Moderate	Moderate
Center	Personnel Device	personnel device configuration settings	Commands could be sensitive and should include authentication data, thus should be MODERATE.	Commands to PID must be authenticated as having come from a source entitled to issue that command, or roadway equipment may be comprimised. Similarly, commands and configuration must be guaranteed to be correct; not manipulated midstream or corrupted, or the roadway equipment may be mis-configured or compromised.	The ability to remotely diagnose and configure devices is inherent to their successful operation. If this link is down it either suggests or will prompt field maintenance activity, which has a non-trivial cost and resource impact.
Center	Personnel Device	personnel device software install/upgrade	High	High	Moderate
Center	Personnel Device	personnel device software install/upgrade	PID control, configuration and software/firmware update should all be protected from view. A hostile third party could use this information to reverse engineer control/configuration/update processes, and use that information in an attack across a broad swatch of similar devices, which would have severe effects to the installed base.	PID control, configuration and update need to be correct or the PID may be misconfigured, which for some applications could have severe safety impacts.	PID control, configuration and update needs to be available; however the availability requirement is probably less than Integrity, as without this flow the PID can continue to operate. The exception would be post-cyber attack, when this flow becomes critical.
Center Personnel	Center	center operator input	High	High	High
Center Personnel	Center	center operator input	Direct interactions between personnel and systems in a backoffice environment are effectively protected by physical means, so long as the interaction is in a dedicated facility. If this interaction is virtual (i.e. ,the center is not directly in front of the Center Personnel, like in a cloud-based system) then the user's input requires some degree of obfuscation depending on sensitivity of information. Given that this could include information about compromised or ineffectual systems, including security systems, the potential for damage is high. Thus, HIGH.	Backoffice operations flows should generally be correct and available as these are the primary interface between operators and system.	Backoffice operations flows should generally be correct and available as these are the primary interface between operators and system.
Maint and Constr Field Personnel	Personnel Device	personnel input	Low	Moderate	Low
Maint and Constr Field Personnel	Personnel Device	personnel input	Input related to Emergency-related application. There could be sensitive information depending on the application, particularly regarding the health of someone involved in an incident the emergency personnel is responding to, in which case this rating might increase.	This data should be correct to enable accurate application functionality, but is likely not critical and easily corrected.	There should generally other ways to accomplish this flow.
Personnel Device	Center	personnel device status	Moderate	Moderate	Low
Personnel Device	Center	personnel device status	Will include some sort of identifier for the PID, which could be used in combination with the status and configuration data as a means of identifying the type of PID, or in areas of low penetration the actual PID and the user.	Since this is used to monitor the health of the PID, any corruption or modification of this information could lead to unnecessary maintenance activity, or delay necessary such activity. Impact will be limited to the PIDs who's flows were so affected.	Unlikely that this needs to be reported often.
Personnel Device	Maint and Constr Field Personnel	personnel updates	Low	High	Moderate
Personnel Device	Maint and Constr Field Personnel	personnel updates	This data is informing the user of safety-related issues in the local transportation environment. It probably does not contain anything sensitive, and should not matter if another person can observe it.	This is the information that is presented to the individual in a work zone or incident response area that may be unpredictable in its formation. If the user receives incorrect information, they may act in an unsafe manner.	If this information is not made available to the pedestrian, then the user may be endangered. This is the not only mechanism the user may have to avoid potential dangers (they can observe directly).
Personnel Device	Service Monitor System	personnel device status	Moderate	Moderate	Low
Personnel Device	Service Monitor System	personnel device status	Will include some sort of identifier for the PID, which could be used in combination with the status and configuration data as a means of identifying the type of PID, or in areas of low penetration the actual PID and the user.	Since this is used to monitor the health of the PID, any corruption or modification of this information could lead to unnecessary maintenance activity, or delay necessary such activity. Impact will be limited to the PIDs who's flows were so affected.	Unlikely that this needs to be reported often.
Service Monitor System	Center	personnel device fault data	Moderate	Moderate	Moderate
Service Monitor System	Center	personnel device fault data	Device status information should not be viewable by third parties, as those with criminal intent may use this information toward their own ends.	If incorrect or changed, could lead to inappropriate maintenance activity, which has a significant cost in itself and contributes negatively to system operational status. Scope is small, but impact significant if this occurs with many instances.	A delay in reporting this may cause a delay in necessary maintenance. Considered higher availability requirement than the source flow (RSE status) because this information aggregates many instances of the source.

Standards

Currently, there are no standards associated with the physical objects in this service package. For standards related to interfaces, see the specific information flow triple pages.

System Requirements

System Requirement		Need
001	The system shall collect the status and fault data from personal information equipment running applications managed by the center.	01	Transportation agencies need to be able to monitor the status of applications running on personal devices and support the installation, reconfiguration, or upgrade of the applications.
002	The system shall monitor the performance and configuration of personal information equipment.	01	Transportation agencies need to be able to monitor the status of applications running on personal devices and support the installation, reconfiguration, or upgrade of the applications.
003	The system shall provide control commands and configuration updates for personal information devices running applications managed by the center.	01	Transportation agencies need to be able to monitor the status of applications running on personal devices and support the installation, reconfiguration, or upgrade of the applications.
004	The system shall monitor the status of personal devices.	01	Transportation agencies need to be able to monitor the status of applications running on personal devices and support the installation, reconfiguration, or upgrade of the applications.
005	The system shall notify personal device monitoring transportation centers of any faults detected in the operational status of personal devices.	01	Transportation agencies need to be able to monitor the status of applications running on personal devices and support the installation, reconfiguration, or upgrade of the applications.
006	The system shall include software operating system kernel and executive functions that manage the overall device software configuration and operation and support configuration management, resource management, and govern software installation and upgrade.	01	Transportation agencies need to be able to monitor the status of applications running on personal devices and support the installation, reconfiguration, or upgrade of the applications.
007	The system shall allow a center to remotely install or upgrade safety related software in the device.	01	Transportation agencies need to be able to monitor the status of applications running on personal devices and support the installation, reconfiguration, or upgrade of the applications.
008	The system shall provide the capability for a traveler to update the configuration of safety related software in the device.	01	Transportation agencies need to be able to monitor the status of applications running on personal devices and support the installation, reconfiguration, or upgrade of the applications.
009	The system shall monitor its operating conditions in order to determine if any operational problems are occurring.	01	Transportation agencies need to be able to monitor the status of applications running on personal devices and support the installation, reconfiguration, or upgrade of the applications.
010	The system shall perform diagnostic tests in order to determine operational issues being experienced by the device.	01	Transportation agencies need to be able to monitor the status of applications running on personal devices and support the installation, reconfiguration, or upgrade of the applications.
011	The system shall provide the status data and diagnostic information to the traveler.	01	Transportation agencies need to be able to monitor the status of applications running on personal devices and support the installation, reconfiguration, or upgrade of the applications.