Objective Category
Emergency/Incident Management: Traveler Information

This category contains objectives that focus on providing travelers with accurate, timely, and actionable information about incidents and emergencies.

Associated Objectives and Performance Measures

Objective Performance Measure
Reduce time between incident/emergency verification and posting a traveler alert to traveler information outlets (e.g., variable message signs, agency website, 511 system) by X minutes in Y years. Time to alert motorists of an incident/emergency.
Increase number of repeat visitors to traveler information website (or 511 system) by X percent in Y years. Number of repeat visitors to traveler information website (or 511 system).
Reduce the time between recovery from incident and removal of traveler alerts for that incident. Time between recovery from incident and removal of traveler alerts.

Associated Planning Factors and Goals

Planning Factor Goal
D. Increase the accessibility and mobility of people and for freight; Achieve a significant reduction in congestion
F. Enhance the integration and connectivity of the transportation system, across and between modes, for people and freight; Enhance the integration and connectivity of the transportation system
G. Promote efficient system management and operation; Improve the efficiency of the surface transportation system

Associated Service Packages

Service Package
PS07: Incident Scene Safety Monitoring
PS14: Disaster Traveler Information
TI01: Broadcast Traveler Information
TI02: Personalized Traveler Information
TI07: In-Vehicle Signage
TM06: Traffic Information Dissemination
VS08: Queue Warning

Source

Planning for Operations Desk Reference



 
Since the mapping between objectives and service packages is not always straight-forward and often situation-dependent, these mappings should only be used as a starting point. Users should do their own analysis to identify the best service packages for their region.