Objective Category
Traveler Information: Customer Satisfaction
The objective in this category focuses on improving customer satisfaction with the timeliness, accuracy, and usefulness of traveler information in the region.
Associated Objectives and Performance Measures
Associated Planning Factors and Goals
| Planning Factor | Goal |
|---|---|
| D. Increase the accessibility and mobility of people and for freight; | Achieve a significant reduction in congestion |
| G. Promote efficient system management and operation; | Improve the efficiency of the surface transportation system |
| J. Enhance travel and tourism. | Develop a transportation system that supports travel and tourism |
Associated Service Packages 
Source
Since the mapping between objectives and service packages is not always straight-forward and often situation-dependent, these mappings should only be used as a starting point. Users should do their own analysis to identify the best service packages for their region.