Objective Category
Transit Operations and Management: Customer Service
Customer Service: The objectives in this category focus on improving transit customer service, including use of the transit system by travelers with disabilities.
Associated Objectives and Performance Measures
Associated Planning Factors and Goals
Associated Service Packages
Source
Since the mapping between objectives and service packages is not always straight-forward and often situation-dependent, these mappings should only be used as a starting point. Users should do their own analysis to identify the best service packages for their region.