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CVO17: Intelligent Access Program

The Intelligent Access Program service package enables commercial vehicle operators simplified access to permit operations in exchange for remote compliance monitoring.

International Icon Origin: Australia

Relevant Regions: Australia, Canada, and European Union

Enterprise

Development Stage Roles and Relationships

Installation Stage Roles and Relationships

Operations and Maintenance Stage Roles and Relationships
(hide)

Source Destination Role/Relationship
Commercial Vehicle Administration Center Maintainer Commercial Vehicle Administration Center Maintains
Commercial Vehicle Administration Center Manager Commercial Vehicle Administration Center Manages
Commercial Vehicle Administration Center Owner Commercial Vehicle Administration Center Maintainer System Maintenance Agreement
Commercial Vehicle Administration Center Owner Commercial Vehicle Administration Center Manager Operations Agreement
Commercial Vehicle Administration Center Owner Commercial Vehicle Service Provider Center Maintainer Maintenance Data Exchange Agreement
Commercial Vehicle Administration Center Owner Commercial Vehicle Service Provider Center Owner Information Exchange Agreement
Commercial Vehicle Administration Center Owner Commercial Vehicle Service Provider Center User Service Usage Agreement
Commercial Vehicle Administration Center Owner Fleet and Freight Management Center Maintainer Maintenance Data Exchange Agreement
Commercial Vehicle Administration Center Owner Fleet and Freight Management Center Owner Information Exchange Agreement
Commercial Vehicle Administration Center Owner Fleet and Freight Management Center User Service Usage Agreement
Commercial Vehicle Administration Center Supplier Commercial Vehicle Administration Center Owner Warranty
Commercial Vehicle Driver Commercial Vehicle OBE Operates
Commercial Vehicle OBE Maintainer Commercial Vehicle OBE Maintains
Commercial Vehicle OBE Manager Commercial Vehicle Driver System Usage Agreement
Commercial Vehicle OBE Manager Commercial Vehicle OBE Manages
Commercial Vehicle OBE Owner Commercial Vehicle OBE Maintainer System Maintenance Agreement
Commercial Vehicle OBE Owner Commercial Vehicle OBE Manager Operations Agreement
Commercial Vehicle OBE Owner Commercial Vehicle Service Provider Center Maintainer Maintenance Data Exchange Agreement
Commercial Vehicle OBE Owner Commercial Vehicle Service Provider Center Owner Expectation of Data Provision
Commercial Vehicle OBE Owner Commercial Vehicle Service Provider Center User Service Usage Agreement
Commercial Vehicle OBE Supplier Commercial Vehicle OBE Owner Warranty
Commercial Vehicle Service Provider Center Maintainer Commercial Vehicle Service Provider Center Maintains
Commercial Vehicle Service Provider Center Manager Commercial Vehicle Service Provider Center Manages
Commercial Vehicle Service Provider Center Owner Commercial Vehicle Administration Center Maintainer Maintenance Data Exchange Agreement
Commercial Vehicle Service Provider Center Owner Commercial Vehicle Administration Center Owner Information Exchange Agreement
Commercial Vehicle Service Provider Center Owner Commercial Vehicle Administration Center User Service Usage Agreement
Commercial Vehicle Service Provider Center Owner Commercial Vehicle Service Provider Center Maintainer System Maintenance Agreement
Commercial Vehicle Service Provider Center Owner Commercial Vehicle Service Provider Center Manager Operations Agreement
Commercial Vehicle Service Provider Center Supplier Commercial Vehicle Service Provider Center Owner Warranty
Fleet and Freight Management Center Maintainer Fleet and Freight Management Center Maintains
Fleet and Freight Management Center Manager Fleet and Freight Management Center Manages
Fleet and Freight Management Center Owner Commercial Vehicle Administration Center Maintainer Maintenance Data Exchange Agreement
Fleet and Freight Management Center Owner Commercial Vehicle Administration Center Owner Information Exchange Agreement
Fleet and Freight Management Center Owner Commercial Vehicle Administration Center User Service Usage Agreement
Fleet and Freight Management Center Owner Fleet and Freight Management Center Maintainer System Maintenance Agreement
Fleet and Freight Management Center Owner Fleet and Freight Management Center Manager Operations Agreement
Fleet and Freight Management Center Supplier Fleet and Freight Management Center Owner Warranty

Functional

This service package includes the following Functional View PSpecs:

Physical Object Functional Object PSpec Number PSpec Name
Commercial Vehicle OBE CV On-Board Access Monitoring 2.4.10 Communicate Commercial Vehicle On-board Data to Service Provider
2.4.2 Collect On-board Commercial Vehicle Sensor Data
2.4.3 Analyze Commercial Vehicle On-board Data
2.4.4 Provide Commercial Vehicle Driver Interface
2.4.6 Provide Commercial Vehicle On-board Data Store Interface
2.4.7 Manage CV On-board Data
Commercial Vehicle Service Provider Center CVOBE-SP Information Exchange 2.9.1 Collect Information from Commercial Vehicles
2.9.2 Manage Commercial Vehicle Service Provider Data
2.9.4 Coordinate Commercial Vehicle Services
CVOBE-SP Safety and Security Administration 2.9.1 Collect Information from Commercial Vehicles
2.9.2 Manage Commercial Vehicle Service Provider Data
2.9.3 Manage Commercial Vehicle Permits
2.9.4 Coordinate Commercial Vehicle Services
Fleet and Freight Management Center Freight Administration and Management 2.1.1.2 Manage Commercial Vehicle Routes
2.1.1.4 Provide HAZMAT Incident Support
2.1.1.5 Manage Commercial Vehicle Fleet Map Data
2.1.1.6 Monitor Commercial Vehicle Route
2.1.1.7 Monitor Assignment Identities
2.1.3 Provide Fleet Manager Commercial Vehicle Communications
2.1.5 Manage Driver Instruction Store
2.1.6 Manage Commercial Vehicle Incidents
2.1.7 Schedule Commercial Vehicle Servicing
2.6.1 Provide Commercial Vehicle Manager Tag Data Interface
2.7.1 Manage Freight Incidents
2.7.2 Monitor Freight Equipment Route
2.7.3 Manage Freight Equipment Fleet
2.7.4 Manage Freight Equipment Maintenance
2.7.5 Process Freight Integrity Data
2.7.6 Provide Freight Manager Interface
2.7.7 Provide Shipper Booking Interface

Physical

The physical diagram can be viewed in SVG or PNG format and the current format is SVG.
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Includes Physical Objects:

Physical Object Class Description
Commercial Vehicle Administration Center Center The 'Commercial Vehicle Administration Center' performs administrative functions supporting credentials, tax, and safety regulations associated with commercial vehicles. It issues credentials, collects fees and taxes, and supports enforcement of credential requirements. It communicates with motor carriers to process credentials applications and collect fuel taxes, weight/distance taxes, and other taxes and fees associated with commercial vehicle operations. It also receives applications for, and issues special Oversize/Overweight and HAZMAT permits in coordination with cognizant authorities. It coordinates with other Commercial Vehicle Administration Centers (in other states/regions) to support nationwide access to credentials and safety information for administration and enforcement functions. It communicates with field equipment to enable credential checking and safety information collection at the roadside. It makes safety information available to qualified stakeholders to identify carriers and drivers that operate unsafely.
Commercial Vehicle Driver Vehicle The 'Commercial Vehicle Driver' represents the people that operate vehicles transporting goods, including both long haul trucks and local pick-up and delivery vans. This physical object is complementary to the Driver physical object in that it represents those interactions which are unique to Commercial Vehicle Operations. Information flowing from the Commercial Vehicle Driver includes those system inputs specific to Commercial Vehicle Operations.
Commercial Vehicle OBE Vehicle The Commercial Vehicle On-Board Equipment (OBE) resides in a commercial vehicle and provides the sensory, processing, storage, and communications functions necessary to support safe and efficient commercial vehicle operations. It provides two-way communications between the commercial vehicle drivers, their fleet managers, attached freight equipment, and roadside officials. A separate 'Vehicle OBE' physical object supports vehicle safety and driver information capabilities that apply to all vehicles, including commercial vehicles. The Commercial Vehicle OBE supplements these general ITS capabilities with capabilities that are specific to commercial vehicles.
Commercial Vehicle Service Provider Center Center The 'Commercial Vehicle Service Provider Center' is an Australia-specific physical object that provides data exchange and commercial vehicle tracking services to other parties involved in commercial vehicle management. It also manages CV OBEs and the operational software on those devices.
Fleet and Freight Management Center Center The 'Fleet and Freight Management Center' provides the capability for commercial drivers and fleet-freight managers to receive real-time routing information and access databases containing vehicle and/or freight equipment locations as well as carrier, vehicle, freight equipment and driver information. The 'Fleet and Freight Management Center' also provides the capability for fleet managers to monitor the safety and security of their commercial vehicle drivers and fleet.

Includes Functional Objects:

Functional Object Description Physical Object
CV On-Board Access Monitoring 'CV On-Board Access Monitoring' is an Australia-specific functional object that monitors vehicle access and collects information from the driver. It collects the basic commercial vehicle declarations and information associating trailer with cab, and provides that information to third party monitoring services. Commercial Vehicle OBE
CVOBE-SP Information Exchange 'CVOBE-SP Information Exchange' is an Australia-specific functional object that provides the data collection functions necessary for third party monitoring services to collect information from commercial vehicles and provide it to the appropriate Commercial Vehicle Administration Center. Data is processed by the CV Service Provider so that only breaches of conditions are reported to the CV Administration Center. Commercial Vehicle Service Provider Center
CVOBE-SP Safety and Security Administration 'CVOBE-SP Safety and Security Administration' is an Australia-specific functional object that provides the rules by which commercial vehicle monitoring data is collected and exchanged. It facilitates changing of those rules, access management and authorization management functions. It collects commercial vehicle information including vehicle speeds, weights, and operating parameters, and a log of driver activity. The information is shared with regulators as well as fleet managers, while operating under various privacy regimes including that of the fleet manager, the local government and the Australian national government. Commercial Vehicle Service Provider Center
Freight Administration and Management 'Freight Administration and Management' manages the movement of freight from source to destination. It interfaces to intermodal customers to setup and schedule transportation and coordinates with intermodal terminals and freight consolidation stations to coordinate the shipment. It coordinates with the appropriate government agencies to expedite the movement of trucks, their drivers, and their cargo across international borders. The application monitors the status of the freight and freight equipment (container, trailer, or chassis) and monitors freight location and compares it against the planned route. Fleet and Freight Management Center

Includes Information Flows:

Information Flow Description
combination declarations Information on the current vehicle combination as declared by the CV driver.
commercial vehicle permit Commercial vehicle permits including those for oversize, overweight, or hazmat shipments.
commercial vehicle permit information Information for commercial vehicle permits for oversize, overweight, or for dangerous goods. The query flow is not explicitly shown.
cv driver input This flow represents the tactile or auditory interface with ITS equipment containing the commercial vehicle driver and vehicle information. This flow contains inquiries to the commercial vehicle managing system, interaction with on-board equipment including setup, configuration, and initiation of self tests, and entry of carrier, driver, vehicle, and route information.
driver operations feedback The CV OBE provides feedback to the driver based on their hours of service, for example, a warning of upcoming rest time.
malfunction report Information describing malfunctions of OBEs monitored by the providing center, as well as malfunctions of the center's ICT system.
mass declarations Australia-specific flow
non-compliance report The CV Service Provider reports breaches of the conditions specified in the commercial vehicle permit to the CV Administration Centre. This report contains the identity of the vehicle, its operator and the time and location of the breach of conditions along with any other relevant information (e.g. mass data).
on-board vehicle data Information about the commercial vehicle stored on-board (for maintenance purposes, gate access, cargo status, lock status, etc.). The request flow is not explicitly shown.
request for permit Request for commercial vehicle permits including oversize, overweight, or hazmat permit. It contains details about the administrative request for conveying hazardous goods. This information flow identifies the freight operator, vehicle dimensions, vehicle weight, hazardous goods characteristics, transport need (origin and destination) and electronic signature.

Goals and Objectives

Associated Planning Factors and Goals

Planning Factor Goal

Associated Objective Categories

Objective Category
Freight Management: Permitting and Credentials Process

Associated Objectives and Performance Measures

Objective Performance Measure
Reduce freight movement delays due to inspection Average inspection time
Reduce freight movement delays due to inspection Number of freight vehicles going through automated detection

 
Since the mapping between objectives and service packages is not always straight-forward and often situation-dependent, these mappings should only be used as a starting point. Users should do their own analysis to identify the best service packages for their region.

Needs and Requirements

Need Functional Object Requirement
01 Fleet and Freight Management need access to electronic commercial vehicle permits in order to efficiently move goods to their destinations using electronic permits. CV On-Board Access Monitoring 04 The commercial vehicle shall accept input from the vehicle operator, including carrier, driver, vehicle and route-related data.
Freight Administration and Management 13 The center shall receive customized traveler information for freight users from traveler information center to indicate truck routes, permit information, truck stops, inspection stations, steep grades, high-profile vehicle advisories, etc. Information provided includes freight-related road and weather conditions, parking information, and route plans.
21 The center shall request commercial vehicle permits from administration centers.
02 Commercial Vehicle Administration needs to monitor and collect on-board commercial vehicle data including mass and other declarations to support the provision of commercial vehicle permits in order to ensure vehicles are being operated safely on its roadways. CV On-Board Access Monitoring 01 The vehicle shall send vehicle data to a commercial vehicle service provider in order to show compliance with commercial vehicle regulations.
04 The commercial vehicle shall accept input from the vehicle operator, including carrier, driver, vehicle and route-related data.
CVOBE-SP Information Exchange 01 The commercial vehicle service center shall send driver activity logs to peer centers including commercial vehicle administration centers, fleet management centers, and other commercial vehicle service providers.
CVOBE-SP Safety and Security Administration 01 The commercial vehicle service center shall collect commercial vehicle information from equipped commercial vehicles.

Related Sources

Document Name Version Publication Date
Intelligent Access Program (IAP) Feasibility Project 6/1/2003


Security

In order to participate in this service package, each physical object should meet or exceed the following security levels.

Physical Object Security
Physical Object Confidentiality Integrity Availability Security Class
Commercial Vehicle Administration Center Moderate Moderate Moderate Class 2
Commercial Vehicle OBE Moderate Moderate Moderate Class 2
Commercial Vehicle Service Provider Center Moderate Moderate Moderate Class 2
Fleet and Freight Management Center Moderate Moderate Moderate Class 2



In order to participate in this service package, each information flow triple should meet or exceed the following security levels.

Information Flow Security
Source Destination Information Flow Confidentiality Integrity Availability
Basis Basis Basis
Commercial Vehicle Administration Center Commercial Vehicle Service Provider Center commercial vehicle permit information Moderate Moderate Moderate
Indicates company and individual vehicle permitting information, which is competitive commercial data. Observation of this information could provide leverage or business advantage over a particular carrier. If incorrect a vehicle or carrier may be misled about what permits it has or needs, resulting in a potential for being improperly permitted and penalized. MODERATE and not HIGH because the impact is likely to be limited and can likely be easily addressed. If this flow is inconsistently available there is probably little harm. It may be required for real-time CVO checking action, but the effect will apply to only one or at most, a limited number of drivers at a given location.
Commercial Vehicle Administration Center Fleet and Freight Management Center commercial vehicle permit Moderate Moderate Moderate
Indicates company and individual vehicle permitting information, which is competitive commercial data. Observation of this information could provide leverage or business advantage over a particular carrier. If incorrect a vehicle or carrier may be misled about what permits it has or needs, resulting in a potential for being improperly permitted and penalized. MODERATE and not HIGH because the impact is likely to be limited and can likely be easily addressed. If this flow is inconcistently available there is probably little harm. It should not be required for real-time response.
Commercial Vehicle Driver Commercial Vehicle OBE cv driver input Moderate Moderate Moderate
Commercial Vehicle Operations human interfaces should not be casually viewable for competitive and physical security reasons. Data should be correct as it relates to CVO, however there is generally another mechanism to double-check this data, which is why it is MODERATE and not HIGH. Flow should be available as it relates to CVO, however there is generally another mechanism through which this data might be received, which is why it is MODERATE and not HIGH.
Commercial Vehicle OBE Commercial Vehicle Driver driver operations feedback Not Applicable Moderate Moderate
This data is informing the driver about the operations of the vehicle. It should not contain anything sensitive, and does not matter if another person can observe it. Data should be correct as it relates to CVO, however there is generally another mechanism to double-check this data, which is why it is MODERATE and not HIGH. Flow should be available as it relates to CVO, however there is generally another mechanism through which this data might be received, which is why it is MODERATE and not HIGH.
Commercial Vehicle OBE Commercial Vehicle Service Provider Center combination declarations Moderate Moderate Moderate
Customs-related data should not be casually viewable for competitive and physical security reasons. Data should be correct as it relates to CVO, however there is generally another mechanism to double-check this data, which is why it is MODERATE and not HIGH. Flow should be available as it relates to CVO.
Commercial Vehicle OBE Commercial Vehicle Service Provider Center mass declarations Moderate Moderate Low
This contains characteristics of the load, which may be competitive. If intercepted by a competitor or other third party with interest, could be used in anti-competitive fashion. Impact limited to the business of the operator/carrier so compromised however, so limited to MODERATE. Since this is used for regulatory purposes, receiver should be assured of correctness. If this were intercepted and modified or corrupted, the operator may be incorrectly accused of regulatory violation, which would impact his business. Limited in scope to the operator so compromised. Probably does not need to be updated often; so long as it can be instantiated occasionally, likely no impact on loss of this flow.
Commercial Vehicle OBE Commercial Vehicle Service Provider Center on-board vehicle data Moderate Moderate Moderate
Contains identifiers, location and other data related to freight systems. Interception of this information would compromise the owner and/or operator of the commercial vehicle. Sensitivity of data will vary depending on what is being requested and what the commercial vehicle is carrying. In the most extreme case this could be data describing the condition of a hazardous material, which should be correct and timely to avoid the OBE Service Provider erroneously taking emergency-related actions. Sensitivity of data will vary depending on what is being requested and what the commercial vehicle is carrying. In the most extreme case this could be data describing the condition of a hazardous material, which should be correct and timely to avoid the FFMC erroneously taking emergency-related actions.
Commercial Vehicle Service Provider Center Commercial Vehicle Administration Center commercial vehicle permit information Moderate Moderate Moderate
Indicates company and individual vehicle permitting information, which is competitive commercial data. Observation of this information could provide leverage or business advantage over a particular carrier. If incorrect the CVAC and OBE SP may not have correct information from one another, resulting in permitting inconsistencies and likely lead to confusion on the part of the permitting entities and the carriers, which will cost everyone involved time and money. MODERATE and not HIGH because the impact is likely to be limited and can likely be easily addressed. If this flow is inconsistently available there is probably little harm. It may be required for real-time CVO checking action, but the effect will apply to only one or at most, a limited number of drivers at a given location.
Commercial Vehicle Service Provider Center Commercial Vehicle Administration Center malfunction report Moderate Moderate Moderate
May include PII, identifying the vehicle and device. Malfunction reports will trigger repair-related actions, which if not taken will lead to an operator not properly monitored, and if taken in error will waste resources. Frequency is likely low, however when malfunctions happen this flow needs to operate or vehicles may not be properly repaired for extended periods. Considering the operating environment for many heavy vehicles, this could entail thousands of miles of operation without proper monitoring, which has a safety impact.
Commercial Vehicle Service Provider Center Commercial Vehicle Administration Center non-compliance report Moderate Moderate Low
Describes behavior that could result in action against a commercial vehicle operator or carrier, which is competitive. Will include some PII to identify the vehicle/operator/carrier in question. Since action may be taken against the vehicle/operator/carrier that is not in compliance, this requires some checking. If this information were falsified or corrupted, actions may be taken that would be inappropriate to the actual state. Likely that this does not require rapid response; so long as it eventually is provided.
Fleet and Freight Management Center Commercial Vehicle Administration Center request for permit Moderate Moderate Moderate
Indicates company and individual vehicle permitting information, which is competitive commercial data. Observation of this information could provide leverage or business advantage over a particular carrier. If incorrect the CVAC and its user may be misled about the permitting status of a vehicle or carrier, and consquently either penalize or fail to penalize the vehicle or carrier depending on his load, location and permit requirements. MODERATE and not HIGH because the impact is likely to be limited and can likely be easily addressed. If this flow drops out the CVAC operator will be affected and unable to process permitting and issue penalties as appropriate. Could be LOW, depending on the perceived importance of these actions.

Standards

Currently, there are no standards associated with the physical objects in this service package. For standards related to interfaces, see the specific information flow triple pages.





System Requirements

System Requirement Need
001 The system shall send driver activity logs to peer centers including commercial vehicle administration centers, fleet management centers, and other commercial vehicle service providers. 02 Commercial Vehicle Administration needs to monitor and collect on-board commercial vehicle data including mass and other declarations to support the provision of commercial vehicle permits in order to ensure vehicles are being operated safely on its roadways.
002 The system shall collect commercial vehicle information from equipped commercial vehicles. 02 Commercial Vehicle Administration needs to monitor and collect on-board commercial vehicle data including mass and other declarations to support the provision of commercial vehicle permits in order to ensure vehicles are being operated safely on its roadways.
003 The system shall request commercial vehicle carriage permits from administration centers. 01 Fleet and Freight Management need access to electronic commercial vehicle permits in order to efficiently move goods to their destinations using electronic permits.
004 The system shall receive customized traveler information for freight users from traveler information center to indicate truck routes, permit information, truck stops, inspection stations, steep grades, high-profile vehicle advisories, etc. Information pr 01 Fleet and Freight Management need access to electronic commercial vehicle permits in order to efficiently move goods to their destinations using electronic permits.
005 The system shall send vehicle data to a commercial vehicle service provider in order to show compliance with commercial vehicle regulations. 02 Commercial Vehicle Administration needs to monitor and collect on-board commercial vehicle data including mass and other declarations to support the provision of commercial vehicle permits in order to ensure vehicles are being operated safely on its roadways.
006 The system shall accept input from the vehicle operator, including carrier, driver, vehicle and route-related data. 01 Fleet and Freight Management need access to electronic commercial vehicle permits in order to efficiently move goods to their destinations using electronic permits.
02 Commercial Vehicle Administration needs to monitor and collect on-board commercial vehicle data including mass and other declarations to support the provision of commercial vehicle permits in order to ensure vehicles are being operated safely on its roadways.